Privacy Policy

Effective Year 2025

  1. Introduction:

At Pickspace, we are committed to maintaining the trust and confidence of our users. This Privacy Policy details our practices related to the collection, use, and sharing of your personal information.

  1. Data Collection:
  • Directly from you: When you register, create property listings, make payments, or communicate with tenants using our platform.
  • From third parties: Such as payment gateways or when you integrate other services with Pickspace.
  • Automatic data collection technologies: This encompasses cookies, server logs, and other similar technologies. This also includes the collection of your Internet Protocol (IP) address, which we use to derive general, non-precise location data such as city and country (Geolocation Data) when you submit a form or access our website.
  1. Use of Data:
  • Service Provision: Facilitating the functions of our property management software and payment processing.
  • Enhancements: Refining and tailoring your user experience and developing new software attributes. We also use the Geolocation Data for internal business analysis, lead qualification, and to route demo requests to the appropriate sales team.
  • Communication: Sending you software updates, security alerts, and administrative messages.
  • Legal Obligations: Ensuring compliance with relevant laws and protecting our legal rights.
  1. Data Protection:
  • Security: We implement robust security measures, including encryption and firewalls. All credit card numbers are tokenized to ensure that, under no scenario, can they be accessed. Our security protocols adhere to PCI compliance standards.
  1. Data Sharing:
  • Service providers: Trusted third parties, like payment gateways, which perform functions on our behalf. These entities are bound by contractual obligations to keep personal data confidential and use it only for specific purposes. This also includes specific third-party services, such as ip-api.com, which process your IP address solely to return non-precise location information (city and country) for the purposes outlined in the ‘Use of Data’ section.
  • Legal and Regulatory Reasons: We may disclose information if required by law, especially concerning compliance with New York State laws, or in response to valid legal requests.
  1. Cookies:

Cookies help enhance your user experience, remember preferences, and gather analytics data. You can control cookies through your browser settings.

  1. Your Rights:
  • Access: Obtain a copy of your data.
  • Rectify: Update or correct your data.
  • Delete: Ask for data deletion.
  • Object: Challenge certain data processing actions.

To exercise any of these rights, please contact our support team.

  1. Children’s Privacy:

Our software is not designed for children under 13. We do not intentionally collect their data. If such data collection occurs unknowingly, we take swift remedial actions.

  1. Updates to the Policy:

From time to time, we may update this policy. We will inform you of significant alterations.

  1. Legal Jurisdiction:

All matters related to the privacy policy are governed by New York State laws, and any disputes will be resolved in New York courts.

  1. Contact Us:

For inquiries or clarifications:

Email: info@pickspace.com

Address: 106 W 32nd St, New York, NY 10001